How Our Rental Process Works
We use a simple 5-Step rental process--Request, Reserve, Confirm, Receive, & Return. Our goal is to make things easy so the entire process goes smoothly from start to finish!
REQUEST
• Connect with us via our Contact Form to tell us the rentals you're interested in and we'll check availability for your date.
• Share any questions you have—we’ll provide answers and help you explore your rental options.
• When ready to move forward, complete a Rental Reservation Request by adding your main rental(s) to your shopping cart and then create an account. You will share some information about your special day and then submit your request.
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RESERVE
• Select additional add-on rentals and confirm pickup/delivery choices. Brides, choose your complementary bridal shower rental as soon as you know your bridal shower date.
• Submit selections to receive your invoice and rental agreement. Sign your contract digitally.
• Pay your deposit to finalize your reservation. A minimum 50% deposit is required at this time.
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CONFIRM
Three months before your wedding or event:
• Confirm your rentals including specific collection items with quantities plus any additional add-on rentals.
• Pay any remaining balance.
• Choose your top 5-7 Double Blessing Free Rental choices. (See the Why Us? page to learn more about our Double Blessings Program). We’ll notify you approximately 1 month before your wedding or event to inform you of your two complementary Double Blessing rentals.
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RECEIVE
• Confirm your delivery or pickup appointment time two weeks before your wedding or event.
• Pick up your rentals 2 days before your event (or make sure designated person is present for delivery). Review the items with us and sign the pickup/delivery confirmation.
- *We deliver, set-up, and pick up the premium flower walls and altar crosses.
• Decorate and enjoy your décor on your special day!
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RETURN
• Clean (as needed) and carefully repack the items.
• Confirm your return or pickup time the day after your event.
• Return the items 2 days after your event or have a designated person present at pickup time. (No returns or pickups are done on Sundays.)
After we inspect the items, your security deposit will be refunded if everything is returned in good condition.
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That’s it! Simple, easy, and stress-free. Let us help you make your wedding beautiful and unforgettable!