How Our Rental Process Works
We use a simple 5-Step rental process--Request, Reserve, Confirm, Receive, & Return. Our goal is to make things easy so the entire process goes smoothly from start to finish!
REQUEST
• Connect with us via our Contact Form to tell us the rentals you're interested in and we'll check availability for your date.
• Share any questions you have—we’ll provide answers and help you explore your rental options.
• When ready to move forward, complete a Rental Reservation Request by adding your main rental(s) to your cart and then submit your reservation request. You will not be charged when you check out.
*If you already know which blessing and add-on rentals you’d like, you’re welcome to include them when you submit your request. Otherwise, you can do a separate checkout and select them in Step 2 as explained below.
RESERVE
• Select additional add-on rentals and your two free blessing rentals (valued at up to $25 each) by adding them to your cart and submitting (if not done in Step 1).
If you are substituting items in a décor collection, select these substitutions as well.
Brides, may also choose a complementary bridal shower rental choice (or, instead, three total wedding blessing rentals). If choosing a bridal shower rental, please let us know your bridal shower date as soon as it’s available to lock in your selection.
• You will receive a quote/invoice to review. When all is agreed upon, you will review and sign your rental contract digitally.
• Make a payment via a secure payment link to finalize your reservation. A minimum 50% deposit on your rentals/services plus a returnable 15% security deposit is required. If your wedding or event is less than 2 months away, your full payment is due at this time.
CONFIRM
Two months before your wedding or event:
• If you rented a décor collection, choose the specific items you’d like and quantities.
• Confirm your add-on rentals
• Pay any remaining balance.
RECEIVE
• Pick up your rentals (or make sure designated person is present for delivery). Review the items with us and sign the pickup/delivery confirmation.
- *We deliver, set-up, and pick up the premium flower walls, statement backdrops, and signature crosses. Additional set-up services can be requested.
• Decorate and enjoy your décor on your special day!
RETURN
• Clean (as needed) and carefully repack the items.
• Confirm your return or pickup time.
• Return the items by the last day of your rental period or have a designated person present at pickup time. (No returns or pickups are done on Sundays.)
After we inspect the items, your 15% security deposit will be refunded if everything is returned in good condition.
That’s it! Simple, easy, and stress-free. Let us help you make your wedding beautiful and unforgettable!